Returns & Exchanges
We want you to love your scent, but if you are not completely satisfied with your SO...? Fragrance purchase, you can return unopened products within 30 days of delivery.
Check Eligibility
Ensure your fragrance remains in its original, sealed packaging with all protective cellophane intact to qualify for a full refund.
Contact Support
Email our customer care team with your order number and reason for return to receive a unique Return Authorization code.
Pack and Ship
Securely package your items and send them back to our warehouse using a tracked shipping service to ensure safe arrival.
Receive Refund
Once our team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing